I have not purchased a lot on line however I was really impressed with the courteous and efficient service I was given when ordering my Proride 591 bike rack. I ordered the rack on Easter Friday and it was here the following Wednesday. Apart from the very reasonable prices they are great people to deal with.
I Would Recommend Thule Botany To Anybody Anytime.... by Kris (12 Mar 2012)
Not being very good with my hands, I must say, that the the instructions are pretty much in the IKEA mode...and quite simple to follow...nothing to it... The service, response to a question I had were all top class...and the package was delivered to me almost immediately... I would recommend Thule Botany to anybody anytime.... Thanks Kris
Mr by Kris Warrior (11 Mar 2012)
Hi, Not being very good with my hands, I must say, that the the instructions are pretty much in the IKEA mode...and quite simple to follow...nothing to it... The service, response to a question I had were all top class...and the package was delivered to me almost immediately... I would recommend Thule Botany to anybody anytime.... Thanks Kris
Hi There by Greg (09 Feb 2012)
Hi there I just wanted to pass on my thanks for the great service I received on the below order. I placed the order on Sunday night, received a phone call first thing Monday morning to check my order and then received the products first thing this morning by courier. Really impressed, so thanks very much. Regards Greg
Thank You by Kylie (02 Feb 2012)
Thank you so much for the prompt response and delivery. I received the parcel at 10am Tuesday morning!!! Fantastic service!!! I'll certainly look to buy from you again and will recommend you to friends. Regards Kylie
G'day by Matthew (24 Dec 2011)
G'day, I just wanted to pass on my sincere thanks at the outstanding service provided by your team. I purchased a professional bar and an outride bicycle carrier shipped and delivered to me within 48hrs. When I had some trouble fitting the kit the team we're very welcoming down at the Botany location and assisted me with my every concern. I'm a very satisified customer and will be back again. Cheers.
Thanks! by Geoff Hancock (08 Dec 2011)
Hello, Just a quick email to say thanks for the great service. I ordered a set of 861 Aero Bars over the phone with Lee late Tuesday afternoon and was told to expect the delivery Thursday. However, much to my surprise the delivery arrived early this morning. Thanks for the courteous and professional service and the fast delivery. It's both recognised and appreciated. Regards, Geoff Hancock.
Great Service by Marion (20 Oct 2011)
Hi, Recieved my Thule 921 Bike rack today.Thanks for the great service.2nd time I have dealt with you guys and it is just so easy Thanks again Marion Parker
Perfect! by John H (15 Oct 2011)
Thank you so much.I just bought a Thule Euroride 943 through this store. The 943 is fantastic, easy to assemble and use and seems extremely sturdy. The website works well and is easy to use. My order was processed the next day, including a phone call to clarify some details. The product arrived 1 day later. Excellent service, would definitely recommend to anyone. Thanks again. I'll be back
Regards by David (23 Sep 2011)
Great news! Thanks for the quick reply, I purchased online a Thule car rack last year and very happy with the product and service, so all good and I am sure will feel the same with this purchase. regards
Thanks by Lee Merriman (10 Sep 2011)
Dear sir / madam Thank you for the service of which you provided on my recent purchase. I am very happy and look forward to my next Thule addition, bike carrier. See attached as I have taken photo of the fitted product. Thank you. Lee Merriman.
Thanks by David (19 Jul 2011)
Hi Alex, Thanks very much for the prompt and very clear responses and the links. I'm looking forward to receiving ProRides. Kind regards, David
Great Service by Regine (15 Jul 2011)
Hi Paul, thanks a lot for the bike carrier - it arrived yesterday. Great service! Cheers, Regine
Great! by Arno Schaaf (30 Jun 2011)
My crossbars and ProRide have already arrived and we're getting the new car tomorrow. Thanks so much for calling and letting us know Aussie Post had accidentally left part of the shipment behind - great service. Cheers, Arno
Worked Perfectly by Bill (02 Jun 2011)
Hi Alex, I received the key yesterday and it worked perfectly. Thank you for all your help and it's a pleasure dealing with people such as yourself. Best regards, Bill
Wow by Nicole (11 May 2011)
WOW! Thank you so much. I ordered the aero bar pack and Ranger 90 from you yesterday at lunchtime over the phone and it just arrived in Albury. Amazing service I will definitely tell friends. Cheers Nicole
Fast Service by Duncan (05 Apr 2011)
Alex, that was fast service. The bike carrier has arrived already! Thanks again.
Awsome Service by Matthew (11 Mar 2011)
Received the Thule Bike rack. Awesome service. You guys rock! Regards, Matthew
Thanks Again by Paula (21 Feb 2011)
I would just like to say thank you for your uber fast delivery of my 970 express. I ordered it last Thursday and it arrived the next day on the Friday (though I wasn't home so had to wait till this morning for it to be redelivered). I wasn't expecting it to arrive until at least Thursday. I'm also very happy with the free delivery and the fact that it was free even though I am in the Blue Mountains. I will certainly order again soon. I think I will need some adapters and a rear light panel to go with my 970 express. Thanks again, Paula
Big Thanks by Cameron (21 Feb 2011)
Just wanted to send a big thanks. I ordered a roof rack and 2 thule Proride bike racks last Sunday, they arrived Tuesday and they're great. Good service, good product, reasonable price, thanks.
Mr by Andrew Svatos (18 Feb 2011)
Thanks for the quick free delivery of my aerodynamic roof bars for my Peugeot 207 GTi. The bars look fantastic and compliment my car brilliantly. Will be recommending to my friends and some have commented on the surfboard carrier that I also ordered. Thanks again Andrew
Re.order Update by Michael (07 Feb 2011)
I received my Thule roof racks today and they are exactly as expected. Thanks for the very quick delivery. Regards, Michael