Return PolicyOur return and exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. We cannot offer a refund or exchange on special order and non stocked items.
We charge a restocking fee of 15% of the products value that is being returned.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
How to get the returns process started
You can start the return procedure a number of ways.
To return your product, you should mail your product to: 35 Raymond Avenue Matraville NSW Australia 2036.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
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