Roof Rack Store Shipping Information
Roof Rack Store offers a fast and reliable shipping service free of charge for orders over $99, excluding certain products.
With a huge warehouse in Sydney and the largest inventory in the business, we are able to ship orders fast. We recommend using the Star Track Express option as they offer a superior service. Check out our happy customers at Google reviews.
Domestic Shipping
  • Most orders that are placed online are shipped within one business day.
  • 'Ok to leave if no one is home' is set by default during check out. This option can be unselected. If your parcel is not delivered or left, you will need to arrange a depot collection or re-delivery at your expense.
  • Items that are oversized or shipped to remote areas may take longer than the chart below. There are some remote areas of Australia we cannot service. Please call or email to confirm your location before placing an order. We will contact you if you have placed an order in an area we cannot service.
You will need to contact the courier with any freight inquiries. The contact details will be emailed to you after completing the order.
You will be responsible for any re-direction costs to new addresses and you need to organise re-directions with the courier.
Below is a map of Australia with the approximate shipping times from our store to your door. The calculation of days in transit does not include weekends or public holidays.
International Shipping
  • We encourage customers to source products through local distributors. Check the manufacturer's website for local dealers.
  • We are unable to offer any returns or warranty on goods shipped overseas due to our location.
  • Most orders that are placed online are shipped within one business day.
  • Shipping times vary dramatically depending on your location. Please consider we are a long way from most markets.
* International customers need to use the PayPal button on the Checkout page.
* Certain products cannot be shipped to some destinations. Please email to confirm. We may need to refund orders we cannot process.