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Google Customer Reviews

Amazingly Quick by Rudy Van Der Korput (12 Jun 2013)
HI, Amazingly quick. I am very impressed with the speed of processing and delivering. Well done. Regards, Rudy Van Der Korput

Prompt Service by Dale (30 May 2013)
Thanks for the prompt service! Appreciated and surprisingly unexpected! delivered this afternoon! Hope it now fits! Regards, Dale

Hi by Michael (25 May 2013)
Hi Thule Store Botany, Goods ordered Tuesday afternoon and received today, Thursday afternoon. Great service, thank you very much. Regards, Michael

Thanks by Alastair (25 May 2013)
Thanks - arrived yesterday. Very prompt. Thanks, Alastair

Excellent Service. by Tim (08 Mar 2013)
Dear Sir/Madam, I just wanted to say a big thank you. I have made two orders with you in the last week and both have been delivered unbelievably quickly with no fuss or dramas. It is a pleasure to find an online Australian retailer with such excellent service. Thank you again and I look forward to shopping with you again in the future. Very best wishes Tim

Leigh by Peter (06 Mar 2013)
Leigh Just to let you know courier delivered items this morning. Thanks for excellent service and help - much appreciated. Now just need to install and go kayaking with our new vehicle. Cheers and thanks. Peter

Thanks by Owen (14 Feb 2013)
Thanks Very good service as usual Owen

Thanks! by Chris (08 Feb 2013)
Hi, I just wanted to say thank you for my Euroclassic 928 I ordered yesterday afternoon. It arrived this morning in Brisbane! I was gobsmakked that it arrived so quickly. Thanks, I can't wait to get it put together and working. Cheers Chris

Thank You! by Sandi Smith (29 Jan 2013)
Hi, I wanted to say thank you and acknowledge the great service I received from your store this week. My husband had left me the job to organise roof racks and a roof box for our trip this weekend. With little knowledge on these items I visited my local roof rack store and made enquiries. I was given some advice but left the store a bit confused and unsure as the range of Thule boxes was so large. When I asked about price of a few boxes they told me I could look it all up online! The next day I rang your store to ask a few questions with the intention of narrowing my choices. The phone service was friendly, helpful and very thorough. Since my local store is 2 minutes up the road and your store was a minimum 30 minute drive I thought I'd buy local. Without going on too much I thought their service was very average and decided to take my business elsewhere. So with four kids loaded in the car we drove out to your store this morning and were greeted with the same friendly and helpful advice I received on the phone. We are really happy with the recommendations of box size, colour and placement your staff gave us. Thank you for providing 'real' customer service. I was more than happy to travel to give you my business and will happily recommend you to our family and friends. Keep up the great service. Kind regards, Sandi Smith

Much Appreciated by Tim (29 Jan 2013)
Hi, Just wanted to let you know that I've received the package at 8pm last night! Thanks very much for such a quick turnaround, much appreciated! Tim.

Mr by David Paton (14 Jan 2013)
WOW...I placed my order Monday morning with fear I wouldnt get it before packing up the bikes for the TDU in Adelaide. I had no fears when Wednesday morning the rack arrived in country Victoria.I order alot online and have come to the conclusion that delivery time is all about dispatch, something a lot of Australian companies are very slow at. Well done you have now got a customer for life.

Thank You! by Scott Middleton (29 Dec 2012)
"Gotta say a big "thank you" to Lee and his team. What an unbelievable customer service guys are the best, and I will be telling everyone about it !"

Hi There! by Judy (17 Dec 2012)
Hi there Just want to say thank you for your great service. The roof racks etc arrived at my parents house on Friday. Even before I had a chance to call them and let them know they were on the way. The courier chap had to convince them the parcel was for their address! Once again many thanks. Judy Appleton.

Hi Folks by Steve (14 Dec 2012)
Hi folks No enquiry; I just want to compliment you on the efficiency with which my order for a pro-ride system was processed and delivered. (also the great price!!) Cheers Steve.

Thanks! by Nick Allen (22 Nov 2012)
I have received my bike rack this afternoon and I am over the moon with it. Thank you for your speedy delivery too, I ordered it on Saturday and was surprised to see it arrive so quickly! Thank you once again, Nick Allen

Thanks by A Boote (30 Oct 2012)
great service and communication - thanks

Wow! Wow! Wow! by Barbara Elkins (26 Oct 2012)
WOW! WOW! WOW! What wonderful service. I got my Thule bike carrier in less than 24 hours, now I can take my bike with me this weekend.Thanks so much for your spectacular service.

Thanks by John Mottershead (25 Oct 2012)
I recently ordered 2 separate items a water slide for my kayak and a bike holder for my car, the delivery service and speed was the best that I have encountered in over 12 years of buying on line-well done to those responsible.

Mr by Suren Deonarain (03 Oct 2012)
Thanks to Rob and his team for the awesome service. I ordered the 897XT Hullavator yesterday at 2pm and it was delivered to my door in Canberra the next day free of charge at midday. How great is that, best online service ever. Well I love the product. The Hullavator one person loads a Kayak effortlessly. Being a paramedic I am always picking up heavy patient and thus I have a weak back. I love Kayaking but could not load my two person Kayak alone but with the Hullavator I can do so and do the sport I love and still protect my back. Thank You again and keep up the good service! I would recommend Thule Store Botany to my friends and family. ,

Quick, Easy And Cheap by Stuart (05 Sep 2012)
I ordered my bike racks on Sunday evening and received them the next day, delivered to my door. Thanks for the super quick and easy service, at the lowest price too. If you are looking for Thule racks, I recommend ThuleStoreBotany. Top work.

Mr by Oliver Radic (03 Sep 2012)
Easiest and fastest turnaround ever experienced not to mention quality products. Most impressed. Thanks.

Mr by Lachy O'brien (01 Sep 2012)
Thanks Paul for such awesome service! Purchased snow chains on Wednesday, hoping I'd receive them before the week end (here, an hour out of Melbourne CBD), and there they were, sitting at my front door on Friday afternoon!

Thanks! by Scott (30 Aug 2012)
Thanks for the great service and fast delivery. Received my product in under 1 day to Qld. Cheers Scott

Goods Received by Ron Warner (23 Aug 2012)
Goods received. The only way you could improve the service is to supply them FOC. Regards Ron Warner

Pleasure by Ron Warner (24 Jul 2012)
Goods received in good condition. Pleasure doing business with you. Regards Ron Warner

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