I ordered some roof rack bike carriers in Melbourne and they arrived from Sydney less than 24hrs later. Best online shopping experience ever, couldn't be more impressed. The research, ordering and payment was a breeze also thanks to the great website.
Quick Response And Fast Postage by Paul Mancev (09 May 2019)
Just wanted to say thanks for the lightning fast postage. Racks already arrived!
Satisfied Customer by Peter And Marcia Channell (06 May 2019)
To the gentleman that helped us decide and purchase the Thule 925 double push bike rack on 8th April - We say a big thank you. We have a Habitat 2 motorhome, which was not with us at the time. Having only a small photo to go by, of another similar motorhome, the sales person helped us greatly. We have since fitted the product and are extremely happy with the perfect fit. The security and fit of the bikes on the rack is very strong and secure and they ride very well behind our motorhome. We would highly recommend your product and the service offered us on our visit to your Matraville store.
Great Service by Shane (30 Apr 2019)
Great service, is not always easy to find these days, you and your team do a great job, thank you.
Service Was Exceptional by Mark Greenwood (10 Apr 2019)
Thank you, your service was exceptional. I ordered online on Monday night and it was delivered by Wednesday morning prior to 9am in Brisbane. Outstanding - thank you.
Shop Here by Richard Brook (26 Feb 2019)
Bought a Thule roof rack at a great price and followed up with an accessory. The accessory was not in stock but was delivered within a few days to my address. Will not even think twice about buying from another dealer in future, this on-line shop is the best.
Great Support by Steven Bavage (10 Feb 2019)
Having purchased a bike rack (at a great price) I experienced a few problems fitting it to my towball. The Roof Rack store guys were most helpful over a series of emails which led to the problem being solved with minimum delay. The problem, I might add, was not with the product but my towball setup. Product support of this calibre is a rare commodity indeed!
Highly Recommend. by Darren Elliott (10 Feb 2019)
Ordered the Whispbar roof rack for my Hyundai after seeking advice the the phone from the guys. The package arrived at the front door within a couple days intact. Friendly and easy to deal with. +++++
Service Is Awesome by Mike Fleming (30 Jan 2019)
Just a short note to say that your service is awesome! My wife purchased a Thule Velo Space 2 bike carrier for Christmas and I have had 2 problems and on both occasions I rang the store and got Rob. Both times he solved my problem over the phone in a minute and I now know that this is the best bike rack I have ever owned. Great work Rob.
Yakima Foldclick 3 by Scott Ashton (27 Jan 2019)
Quick, cheap and great products, what more could you want!
Great Service! by Rudi Engelbrecht (09 Jan 2019)
Gauderic was excellent in installing them and making sure it all fitted perfectly. Great service!
Easy! by Stuart Mckleaine (17 Dec 2018)
Very easy site to navigate. Purchasing was painless too. Prompt service. Good prices as well. Thankyou.
Excellent Online Shop by Harold Ward (23 Nov 2018)
I ordered a set of Yakima Racks and received them right on schedule. This has been a very good online shopping experience. I'll be back for more. Thank you.
Great Service by Martin Holmes (07 Nov 2018)
Thanks for the quick turn around on my 925 Bike Rack. Placed the order on line on Monday at 1pm and Tuesday at 2.20pm it turned up!
Keep Up The Good Service by Dov Hersh (06 Nov 2018)
I want to congratulate you on the ease of ordering the roof racks and the exceptional delivery times. As you can see I ordered 2 sets within 2 weeks. Keep up the good service. I will certainly recommend.
Great Service And Fantastic Product by Vladimir Zolotarev (04 Nov 2018)
Thank you very much for the fantastic product, great customer service and super fast delivery. Thank you very much.
You Guys Are Very Very Impressive by Dave Treacy (25 Oct 2018)
Thank you very much for your patience, honesty knowledge and service. This was honestly and absolutely the most impressive retail / purchasing experience I have ever experienced. Thank you Leigh and the team. Personal thanks to Leigh for the generosity with your time when I was being a painful and indecisive customer - your guidance is very much appreciated. For the smile on my daughter's face when she realised we could be riding trails together really soon - thank you. Absolute bunch of legends - not only have you won a customer for life, I need to find more cars to send you to fit.
Excellent Service And Advice. Prompt Delivery. by Kimberley Pett (27 Sep 2018)
I have never left a review before for anything but after the excellent service & advice provided by Roof Rack Store I feel obliged to do so. Roof Rack Store provided a set of racks for my vehicle in Port Macquarie in less than 24 hours and Lee followed up with excellent advice. I would recommend this company to anyone.
Absolutely Professional And Diligent by Paulv Carcallas (24 Sep 2018)
The team at roof rack store have been absolutely professional and diligent with providing me with information regarding enquiries I had before making a purchase. Once I placed an order in, the process was very seamless and easy. My goods arrived within 2 business days and I was able to track it all the way through the process. I highly recommend Roof Rack Store and have had such a positive experience
Thanks To All At Roof Rack Store by Chris Howard (20 Sep 2018)
Just wanted to say thanks again to all at roof rack store who helped us with this. You guys were the only place we found with good stock, you are so helpful, so available and so relaxed! We loved giving you our business :)
Great Customer Service by Kristi (15 Aug 2018)
Just wanted to say a huge THANK YOU! Our rack arrived yesterday... Overnight! Best prices, awesome site and great customer service.
Excellent Service by Ross Arklay (13 Aug 2018)
I would like to let you know I was very pleased with your excellent service. To have my bike rack purchased, picked up by the courier and delivered to country NSW all within 2 working days was excellent service. And at a great price too!! Thank you very much.
Thule Velocompact 925 by Glen Ward (19 Jul 2018)
Wonderful service, ordered and delivered in less than 24 hours. Have never had such prompt service and would highly recommend the Roof Rack Store to anyone. Will be trying out the bike carrier this weekend. Great job, thank you.
Happy Days by Ian Dyer (03 Jul 2018)
Hi guys, Happy days. About to hit the trails up in the hills of Perth on the Camel Farm. I bought the Thule platform rack initially and then bought the Yakima rack for the fourth bike. I used to put three on the roof with fork mounted racks and that was becoming difficult and hard to pop the wheels somewhere (I have a gas tank in the boot so space was limited). When I am not taking the kids out for a ride, I wanted the Yakima on the roof to take my bike and keep it simple (without removing wheels). It ticks all my boxes for what I need. You had super fast shipping, great couriers which accommodated my wishes in putting it out the back of our house and very competitive prices on the gear. Thanks once again for your service and extensive products available. I'll be sure to point people in your direction for any gear. Ian Dyer
Great Service by Ian Dyer (06 Jun 2018)
Super stoked with my order that arrived today. The package arrived today well packed and the courier placed the box out the back as requested on both occasions- I received a Thule platform as well from you guys (please pass on my thanks for being so accommodating). I work shift work and he didn't wake me. Thanks also for providing the same locks for the coil as my original Thule platform. A great service indeed.